General Terms and Conditions

These Terms and Conditions set out the rules that govern use of Wild Joker and the relationship between us and our players. They explain account responsibilities, eligibility, how promotions work, and the practical rules for deposits and withdrawals. By registering or using the platform you agree to follow these terms; please read them carefully and contact support if you have questions.

Account responsibilities

When you create an account you must provide accurate personal details and keep them up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. If you suspect unauthorised access, notify support immediately at [email protected]. We may suspend or close accounts for fraudulent activity, multiple accounts, or breaches of these terms.

Eligibility and verification

Accounts are available only to persons who meet the minimum age and legal requirements for online gambling in their jurisdiction. We use Know Your Customer (KYC) checks and may request identification and proof of address before allowing certain transactions, including withdrawals. Full verification must be completed before withdrawal approval in line with our anti‑money laundering procedures.

Acceptable platform use

Use of Wild Joker is for lawful, personal gaming only. You agree not to engage in collusion, fraud, money‑laundering, bonus manipulation, or any activity intended to circumvent wagering requirements or system integrity. We reserve the right to void bets, void bonuses, or withhold winnings where misuse or abuse is suspected.

Bonuses and promotions

Promotions are offered subject to specific bonus rules. Most bonuses require opt‑in and verified accounts. Bonus funds are subject to wagering requirements - typically a multiple of the bonus amount (for example, 40x) - and must be met within the stated period, which is shown on each promotion. Eligible games and exclusions vary by offer. Attempts to combine incompatible promotions may result in disqualification.

Deposits and withdrawals

We accept a range of payment methods as listed on our cashier page, including major cards, vouchers and several cryptocurrencies such as Bitcoin, Bitcoin Cash, Binance Coin, Ethereum, Litecoin and Tether, plus exchange gateways like Changelly. Minimum and maximum deposit values are posted in the cashier and may be adjusted. Withdrawals are processed after KYC checks; processing times are typically 1-5 business days though network and provider delays may apply. Standard cash‑out limits are $10,000 per week and $40,000 per month; larger amounts require prior approval.

Dispute resolution

If you have a dispute about your account or a transaction, contact support so we can investigate. Our terms identify the governing law applicable to the platform and the agreed dispute procedure; please refer to the legal section on the site for those details. We aim to respond promptly and work to resolve issues in a fair manner.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be posted on the site and, where practical, we will notify registered players. Continued use of Wild Joker after changes are published constitutes acceptance of the revised terms. If you do not accept the update, you should stop using the service and close your account.